Privacy Policy
This Privacy Policy explains how nae Inc. ("we", "us") handles information in connection with the kosokoso macOS application and related services ("Service").
1. Audio and transcripts
- Local mode: Audio is processed entirely on your device. It is not sent to us or any third party.
- Cloud mode: Audio is sent directly from your device to the transcription provider you configure (e.g., Groq, OpenAI) using your own API key. We do not receive this audio.
- Proxy mode: Audio is sent to our proxy, which forwards it to a transcription provider (e.g., Groq, with OpenAI as fallback) and returns the transcript. We do not store your audio or transcripts; audio is processed transiently to produce the transcript.
Transcription history is stored locally on your device. We do not have access to it.
2. License and usage data
To operate licensing and the Proxy allowance, we store your license key, plan status, and aggregate usage counts (such as transcription minutes used in the current period). We do not associate this with the content of your transcripts.
3. Payment data
Payments are processed by Paddle.com, our Merchant of Record. We do not receive or store your full payment card details. Paddle's handling of your data is governed by Paddle's privacy policy.
4. Third-party processors
- Paddle — payments and order management.
- Groq / OpenAI — speech-to-text processing (Cloud and Proxy modes).
- Cloudflare — hosting of our proxy and licensing services.
5. Data retention
License and usage records are retained for as long as your license is active and as required for accounting and legal obligations. Audio in Proxy mode is not retained after the transcript is produced.
6. Your rights
You may request access to, correction of, or deletion of the personal data we hold about you (such as license and usage records) by contacting us. Note that deleting your license record may disable your license.
7. Children
The Service is not directed to children under 13, and we do not knowingly collect their data.
8. Changes
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.
9. Contact
nae Inc. — help@nae-inc.co.jp
DRAFT — Confirm the actual list of processors, retention periods, and whether the Proxy stores any logs, before submitting to Paddle. Add the registered company address if required.